What to do when a person dies
Read our funeral planning guides and get step-by-step instructions on what to do upon death
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What to do when a person dies at home
If a person has died at home, it can be difficult to know what to do next. Get step-by-step instructions here.
Who to call first
Arranging collection of the person's body
Things to think about when you're ready
What to do when a person dies in hospital
Hospitals have a set process for what to do upon death. Here's what to expect and what you need to do.
- What the hospital will do
- What you need to do
- Things to think about when you're ready
How to organise a funeral
Arranging a funeral is a very personal process. Our funeral planning guide shows you what to consider and how to organise a send-off that feels right.
- Questions to ask a funeral director
- Decisions you have to make
- Ways to personalise the funeral
More advice and support
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